Resources

Alternative dispute resolution guide from NADRAC

Providing advice on alternative dispute resolution (ADR) issues and policy to Australian Government agencies. Created by NADRAC, formerly an advisory group to the Attorney General on dispute resolution.

Dispute Management System guide from AEMO

A guide to the Dispute Management System provided by AEMO

Electricity – NER Stage 1 Form

Please use this form to notify another Registered Participant (or AEMO) of a dispute and trigger the process set out in clause 8.2.4 of the NER. This step sets timeframes in motion and allows parties to explore resolution options.

Electricity – NER Stage 2 Form

Please use this form to escalate a dispute under the National Electricity Rules (NER) from Stage 1 to Stage 2. It refers the matter to the Resolution Adviser for case management, resolution, or the constitution of a Dispute Resolution Panel (DRP).

Electricity – WEMDRA National Energy Rules Navigator

Unsure which part of the NER rules your issue falls under? Use this quick reference navigator to identify the correct rule to reference when you lodge an issue.

Gas – DRP under rule 237(6) Notice – Template

Please use this form to request under rule 237(6) for the Adviser to establish a Dispute Resolution Panel in accordance with rule 135HD of the National Gas Rules.

Gas – NGR Stage 1 Form

Please use this form to notify other parties of a relevant dispute under Rule 135H of the National Gas Rules (NGR) and to initiate the dispute resolution process by setting key timelines and establishing a mandatory meeting.

Gas – NGR Stage 2 Form

Please use this form to escalate a dispute under the National Gas Rules (NGR) from Stage 1 to Stage 2. It triggers formal resolution efforts by the Adviser and, if necessary, referral to a dispute resolution panel (DRP).

Gas – WEMDRA National Energy Rules Navigator

Unsure which part of the NER rules your issue falls under? Use this quick reference navigator to identify the correct rule to reference when you lodge an issue.

Mediation – A Practical Outline

A guide written by Sir Laurence Street.

Margaret Halsmith AM: “Sir Laurence is a pioneer in mediation. His Practical Outline is a succinct, brief and highly readable booklet that distills the complexity of mediation for a broad audience. Mediation participants, their personal support people and their professional support people all find Practical Outline to be relevant reading because while on the surface it describes the process of mediation, implicitly it conveys the beliefs, the values and the principles of mediation.”

Stage 2: Application for compensation

The purpose of this notice is to apply to have a Dispute Resolution Panel (DRP) established to approve compensation from the Participant Compensation Fund for an Unexpected Scheduling Result (USR) following a Decision by AEMO confirming the USR.